# ReturnFAQ - **What is the return policy?** If for any reason you are not 100% satisfied with your purchase, you may return it for a full refund within 30 days of delivery. To initiate a return, please contact Nanit Customer Care at help@nanit.com or call 1-866-MYNANIT (1-866-696-2648) to begin the RMA process. - **How do I cancel my order?** Within 1 hour of placing an order you can cancel by clicking the link in your confirmation email. After 1 hour you will need to contact Nanit customer care at help@nanit.com or by calling 1-866-MYNANIT (1-866-696-2648) - **My order has shipped, can I still cancel it?** No, please contact Nanit customer care at help@nanit.com or by calling 1-866-MYNANIT (1-866-696-2648) to initiate the return process. - **When will I receive my refund?** Once your return is received by our warehouse, it will take 3–5 business days to verify the return. Refunds will be processed within 5–7 business days after verification. All refunds will be issued in the original form of payment. - **Is my Nanit covered under warranty?** Yes, Nanit offers a limited [1-year warranty](/content/legal/warranty/index.html) for any products purchased through an [authorized retailer](/content/authorized-retailers/index.html). - Choosing a selection results in a full page refresh. - Opens in a new window. CloseRemove Gifting has never been easier Perfect if you're short on time or are unable to deliver your gift yourself. Enter your message and select when to send it. To To is required Invalid From From is required Invalid Message 0/500 Message is required Invalid Recipient's email Invalid Recipient's phone number Invalid Enter a mobile phone number Email and/or phone number is required ### When should we send your message? - On Delivery - On Fulfillment - Send Now - Send Later Select a method for your message Your message will be sent when you complete your order Your message will be sent at the selected date and time Date Date is required Select a date in the future Time12:00 AM12:30 AM1:00 AM1:30 AM2:00 AM2:30 AM3:00 AM3:30 AM4:00 AM4:30 AM5:00 AM5:30 AM6:00 AM6:30 AM7:00 AM7:30 AM8:00 AM8:30 AM9:00 AM9:30 AM10:00 AM10:30 AM11:00 AM11:30 AM12:00 PM12:30 PM1:00 PM1:30 PM2:00 PM2:30 PM3:00 PM3:30 PM4:00 PM4:30 PM5:00 PM5:30 PM6:00 PM6:30 PM7:00 PM7:30 PM8:00 PM8:30 PM9:00 PM9:30 PM10:00 PM10:30 PM11:00 PM11:30 PM Time is required Select a time in the future Your message will be sent when your order is delivered to your shipping address Your message will be sent as soon as your gift is fulfilled (shipped) Save messageAdd to cart [Powered by](https://giftnote.com/) Message saved Gift card added to cart! Message removed Add a gift message 🎁Edit gift message 🎁 Check the balance of your gift card Searching... Not found Expired on Balance: Initial balance: Expires on: CloseRemove Gifting has never been easier Perfect if you're short on time or are unable to deliver your gift yourself. Enter your message and select when to send it. To To is required Invalid From From is required Invalid Message 0/500 Message is required Invalid Recipient's email Invalid Recipient's phone number +1 244 results found No results found - United States (+1) - Afghanistan (+93) - Åland Islands (+358) - Albania (+355) - Algeria (+213) - American Samoa (+1) - Andorra (+376) - Angola (+244) - Anguilla (+1) - Antigua & Barbuda (+1) - Argentina (+54) - Armenia (+374) - Aruba (+297) - Ascension Island (+247) - Australia (+61) - Austria (+43) - Azerbaijan (+994) - Bahamas (+1) - Bahrain (+973) - Bangladesh (+880) - Barbados (+1) - Belarus (+375) - Belgium (+32) - Belize (+501) - Benin (+229) - Bermuda (+1) - Bhutan (+975) - Bolivia (+591) - Bosnia & Herzegovina (+387) - Botswana (+267) - Brazil (+55) - British Indian Ocean Territory (+246) - British Virgin Islands (+1) - Brunei (+673) - Bulgaria (+359) - Burkina Faso (+226) - Burundi (+257) - Cambodia (+855) - Cameroon (+237) - Canada (+1) - Cape Verde (+238) - Caribbean Netherlands (+599) - Cayman Islands (+1) - Central African Republic (+236) - Chad (+235) - Chile (+56) - China (+86) - Christmas Island (+61) - Cocos (Keeling) Islands (+61) - Colombia (+57) - Comoros (+269) - Congo - Brazzaville (+242) - Congo - Kinshasa (+243) - Cook Islands (+682) - Costa Rica (+506) - Côte d’Ivoire (+225) - Croatia (+385) - Cuba (+53) - Curaçao (+599) - Cyprus (+357) - Czechia (+420) - Denmark (+45) - Djibouti (+253) - Dominica (+1) - Dominican Republic (+1) - Ecuador (+593) - Egypt (+20) - El Salvador (+503) - Equatorial Guinea (+240) - Eritrea (+291) - Estonia (+372) - Eswatini (+268) - Ethiopia (+251) - Falkland Islands (Islas Malvinas) (+500) - Faroe Islands (+298) - Fiji (+679) - Finland (+358) - France (+33) - French Guiana (+594) - French Polynesia (+689) - Gabon (+241) - Gambia (+220) - Georgia (+995) - Germany (+49) - Ghana (+233) - Gibraltar (+350) - Greece (+30) - Greenland (+299) - Grenada (+1) - Guadeloupe (+590) - Guam (+1) - Guatemala (+502) - Guernsey (+44) - Guinea (+224) - Guinea-Bissau (+245) - Guyana (+592) - Haiti (+509) - Honduras (+504) - Hong Kong (+852) - Hungary (+36) - Iceland (+354) - India (+91) - Indonesia (+62) - Iran (+98) - Iraq (+964) - Ireland (+353) - Isle of Man (+44) - Israel (+972) - Italy (+39) - Jamaica (+1) - Japan (+81) - Jersey (+44) - Jordan (+962) - Kazakhstan (+7) - Kenya (+254) - Kiribati (+686) - Kosovo (+383) - Kuwait (+965) - Kyrgyzstan (+996) - Laos (+856) - Latvia (+371) - Lebanon (+961) - Lesotho (+266) - Liberia (+231) - Libya (+218) - Liechtenstein (+423) - Lithuania (+370) - Luxembourg (+352) - Macao (+853) - Madagascar (+261) - Malawi (+265) - Malaysia (+60) - Maldives (+960) - Mali (+223) - Malta (+356) - Marshall Islands (+692) - Martinique (+596) - Mauritania (+222) - Mauritius (+230) - Mayotte (+262) - Mexico (+52) - Micronesia (+691) - Moldova (+373) - Monaco (+377) - Mongolia (+976) - Montenegro (+382) - Montserrat (+1) - Morocco (+212) - Mozambique (+258) - Myanmar (Burma) (+95) - Namibia (+264) - Nauru (+674) - Nepal (+977) - Netherlands (+31) - New Caledonia (+687) - New Zealand (+64) - Nicaragua (+505) - Niger (+227) - Nigeria (+234) - Niue (+683) - Norfolk Island (+672) - North Korea (+850) - North Macedonia (+389) - Northern Mariana Islands (+1) - Norway (+47) - Oman (+968) - Pakistan (+92) - Palau (+680) - Palestine (+970) - Panama (+507) - Papua New Guinea (+675) - Paraguay (+595) - Peru (+51) - Philippines (+63) - Poland (+48) - Portugal (+351) - Puerto Rico (+1) - Qatar (+974) - Réunion (+262) - Romania (+40) - Russia (+7) - Rwanda (+250) - Samoa (+685) - San Marino (+378) - São Tomé & Príncipe (+239) - Saudi Arabia (+966) - Senegal (+221) - Serbia (+381) - Seychelles (+248) - Sierra Leone (+232) - Singapore (+65) - Sint Maarten (+1) - Slovakia (+421) - Slovenia (+386) - Solomon Islands (+677) - Somalia (+252) - South Africa (+27) - South Korea (+82) - South Sudan (+211) - Spain (+34) - Sri Lanka (+94) - St. Barthélemy (+590) - St. Helena (+290) - St. Kitts & Nevis (+1) - St. Lucia (+1) - St. Martin (+590) - St. Pierre & Miquelon (+508) - St. Vincent & Grenadines (+1) - Sudan (+249) - Suriname (+597) - Svalbard & Jan Mayen (+47) - Sweden (+46) - Switzerland (+41) - Syria (+963) - Taiwan (+886) - Tajikistan (+992) - Tanzania (+255) - Thailand (+66) - Timor-Leste (+670) - Togo (+228) - Tokelau (+690) - Tonga (+676) - Trinidad & Tobago (+1) - Tunisia (+216) - Türkiye (+90) - Turkmenistan (+993) - Turks & Caicos Islands (+1) - Tuvalu (+688) - U.S. Virgin Islands (+1) - Uganda (+256) - Ukraine (+380) - United Arab Emirates (+971) - United Kingdom (+44) - Uruguay (+598) - Uzbekistan (+998) - Vanuatu (+678) - Vatican City (+39) - Venezuela (+58) - Vietnam (+84) - Wallis & Futuna (+681) - Western Sahara (+212) - Yemen (+967) - Zambia (+260) - Zimbabwe (+263) Invalid Enter a mobile phone number Email and/or phone number is required ### When should we send your message? - On Delivery - On Fulfillment - Send Now - Send Later Select a method for your message Your message will be sent when you complete your order Your message will be sent at the selected date and time Date Date is required Select a date in the future Time is required Select a time in the future Your message will be sent when your order is delivered to your shipping address Your message will be sent as soon as your gift is fulfilled (shipped) Save messageAdd to cart [Powered by](https://giftnote.com/) Message saved Gift card added to cart! Message removed www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.nanit.com # www.nanit.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension shop.app # shop.app is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension #### Check your text #### **Reply 'Y' to confirm your subscription.** By submitting this form, you agree to receive recurring automated marketing text messages (e.g. AI content, cart reminders) from Nanit at the number you provide. Consent not a condition of purchase. We may share info with service providers per our Privacy Policy. Reply HELP for help & STOP to cancel. Msg frequency varies. Msg & data rates may apply. By submitting this form, you also agree to our [Terms (incl. arbitration) & Privacy Policy](https://attnl.tv/t/uPg/qKX). #### Unlock $50 off #### Sign up for email + SMS to receive our exclusive welcome offer 🇦🇫Afghanistan (+93)🇦🇱Albania (+355)🇩🇿Algeria (+213)🇦🇸AmericanSamoa (+1684)🇦🇩Andorra (+376)🇦🇴Angola (+244)🇦🇮Anguilla (+1264)🇦🇬Antigua and Barbuda (+1268)🇦🇷Argentina (+54)🇦🇲Armenia (+374)🇦🇼Aruba (+297)🇦🇺Australia (+61)🇦🇹Austria (+43)🇦🇿Azerbaijan (+994)🇧🇸Bahamas (+1242)🇧🇭Bahrain (+973)🇧🇩Bangladesh (+880)🇧🇧Barbados (+1246)🇧🇾Belarus (+375)🇧🇪Belgium (+32)🇧🇿Belize (+501)🇧🇯Benin (+229)🇧🇲Bermuda (+1441)🇧🇹Bhutan (+975)🇧🇴Plurinational State of Bolivia (+591)🇧🇦Bosnia and Herzegovina (+387)🇧🇼Botswana (+267)🇧🇷Brazil (+55)🇮🇴British Indian Ocean Territory (+246)🇧🇳Brunei Darussalam (+673)🇧🇬Bulgaria (+359)🇧🇫Burkina Faso (+226)🇧🇮Burundi (+257)🇰🇭Cambodia (+855)🇨🇲Cameroon (+237)🇨🇦Canada (+1)🇨🇻Cape Verde (+238)🇰🇾Cayman Islands (+345)🇨🇫Central African Republic (+236)🇹🇩Chad (+235)🇨🇱Chile (+56)🇨🇳China (+86)🇨🇽Christmas Island (+61)🇨🇨Cocos (Keeling) Islands (+61)🇨🇴Colombia (+57)🇰🇲Comoros (+269)🇨🇬Congo (+242)🇨🇩Democratic Republic of the Congo (+243)🇨🇰Cook Islands (+682)🇨🇷Costa Rica (+506)🇨🇮Cote d'Ivoire (+225)🇭🇷Croatia (+385)🇨🇺Cuba (+53)🇨🇾Cyprus (+537)🇨🇿Czech Republic (+420)🇩🇰Denmark (+45)🇩🇯Djibouti (+253)🇩🇲Dominica (+1767)🇩🇴Dominican Republic (+1849)🇪🇨Ecuador (+593)🇪🇬Egypt (+20)🇸🇻El Salvador (+503)🇬🇶Equatorial Guinea (+240)🇪🇷Eritrea (+291)🇪🇪Estonia (+372)🇪🇹Ethiopia (+251)🇫🇰Falkland Islands (Malvinas) (+500)🇫🇴Faroe Islands (+298)🇫🇯Fiji (+679)🇫🇮Finland (+358)🇫🇷France (+33)🇬🇫French Guiana (+594)🇵🇫French Polynesia (+689)🇬🇦Gabon (+241)🇬🇲Gambia (+220)🇬🇪Georgia (+995)🇩🇪Germany (+49)🇬🇭Ghana (+233)🇬🇮Gibraltar (+350)🇬🇷Greece (+30)🇬🇱Greenland (+299)🇬🇩Grenada (+1473)🇬🇵Guadeloupe (+590)🇬🇺Guam (+1671)🇬🇹Guatemala (+502)🇬🇬Guernsey (+44)🇬🇳Guinea (+224)🇬🇼Guinea-Bissau (+245)🇬🇾Guyana (+595)🇭🇹Haiti (+509)🇻🇦Holy See (Vatican City State) (+379)🇭🇳Honduras (+504)🇭🇰Hong Kong (+852)🇭🇺Hungary (+36)🇮🇸Iceland (+354)🇮🇳India (+91)🇮🇩Indonesia (+62)🇮🇷Iran (+98)🇮🇶Iraq (+964)🇮🇪Ireland (+353)🇮🇲Isle of Man (+44)🇮🇱Israel (+972)🇮🇹Italy (+39)🇯🇲Jamaica (+1876)🇯🇵Japan (+81)🇯🇪Jersey (+44)🇯🇴Jordan (+962)🇰🇿Kazakhstan (+77)🇰🇪Kenya (+254)🇰🇮Kiribati (+686)🇰🇵Democratic People's Republic of Korea (+850)🇰🇷Republic of Korea (+82)🇰🇼Kuwait (+965)🇰🇬Kyrgyzstan (+996)🇱🇦Lao People's Democratic Republic (+856)🇱🇻Latvia (+371)🇱🇧Lebanon (+961)🇱🇸Lesotho (+266)🇱🇷Liberia (+231)🇱🇾Libyan Arab Jamahiriya (+218)🇱🇮Liechtenstein (+423)🇱🇹Lithuania (+370)🇱🇺Luxembourg (+352)🇲🇴Macao (+853)🇲🇰Republic of North Macedonia (+389)🇲🇬Madagascar (+261)🇲🇼Malawi (+265)🇲🇾Malaysia (+60)🇲🇻Maldives (+960)🇲🇱Mali (+223)🇲🇹Malta (+356)🇲🇭Marshall Islands (+692)🇲🇶Martinique (+596)🇲🇷Mauritania (+222)🇲🇺Mauritius (+230)🇾🇹Mayotte (+262)🇲🇽Mexico (+52)🇫🇲Federated States of Micronesia (+691)🇲🇩Republic of Moldova (+373)🇲🇨Monaco (+377)🇲🇳Mongolia (+976)🇲🇪Montenegro (+382)🇲🇸Montserrat (+1664)🇲🇦Morocco (+212)🇲🇿Mozambique (+258)🇲🇲Myanmar (+95)🇳🇦Namibia (+264)🇳🇷Nauru (+674)🇳🇵Nepal (+977)🇳🇱Netherlands (+31)🇦🇳Netherlands Antilles (+599)🇳🇨New Caledonia (+687)🇳🇿New Zealand (+64)🇳🇮Nicaragua (+505)🇳🇪Niger (+227)🇳🇬Nigeria (+234)🇳🇺Niue (+683)🇳🇫Norfolk Island (+672)🇲🇵Northern Mariana Islands (+1670)🇳🇴Norway (+47)🇴🇲Oman (+968)🇵🇰Pakistan (+92)🇵🇼Palau (+680)🇵🇸Palestine (+970)🇵🇦Panama (+507)🇵🇬Papua New Guinea (+675)🇵🇾Paraguay (+595)🇵🇪Peru (+51)🇵🇭Philippines (+63)🇵🇳Pitcairn (+872)🇵🇱Poland (+48)🇵🇹Portugal (+351)🇵🇷Puerto Rico (+1939)🇶🇦Qatar (+974)🇷🇴Romania (+40)🇷🇺Russia (+7)🇷🇼Rwanda (+250)🇷🇪Réunion (+262)🇧🇱Saint Barthélemy (+590)🇸🇭Saint Helena, Ascension and Tristan Da Cunha (+290)🇰🇳Saint Kitts and Nevis (+1869)🇱🇨Saint Lucia (+1758)🇲🇫Saint Martin (+590)🇵🇲Saint Pierre and Miquelon (+508)🇻🇨Saint Vincent and the Grenadines (+1784)🇼🇸Samoa (+685)🇸🇲San Marino (+378)🇸🇹Sao Tome and Principe (+239)🇸🇦Saudi Arabia (+966)🇸🇳Senegal (+221)🇷🇸Serbia (+381)🇸🇨Seychelles (+248)🇸🇱Sierra Leone (+232)🇸🇬Singapore (+65)🇸🇰Slovakia (+421)🇸🇮Slovenia (+386)🇸🇧Solomon Islands (+677)🇸🇴Somalia (+252)🇿🇦South Africa (+27)🇬🇸South Georgia and the South Sandwich Islands (+500)🇪🇸Spain (+34)🇱🇰Sri Lanka (+94)🇸🇩Sudan (+249)🇸🇷Suriname (+597)🇸🇯Svalbard and Jan Mayen (+47)🇸🇿Swaziland (+268)🇸🇪Sweden (+46)🇨🇭Switzerland (+41)🇸🇾Arab Republic of Syria (+963)🇹🇼Taiwan (+886)🇹🇯Tajikistan (+992)🇹🇿Tanzania (+255)🇹🇭Thailand (+66)🇹🇱Timor-Leste (+670)🇹🇬Togo (+228)🇹🇰Tokelau (+690)🇹🇴Tonga (+676)🇹🇹Trinidad and Tobago (+1868)🇹🇳Tunisia (+216)🇹🇷Turkey (+90)🇹🇲Turkmenistan (+993)🇹🇨Turks and Caicos Islands (+1649)🇹🇻Tuvalu (+688)🇺🇬Uganda (+256)🇺🇦Ukraine (+380)🇦🇪United Arab Emirates (+971)🇬🇧United Kingdom (+44)🇺🇸United States (+1)🇺🇾Uruguay (+598)🇺🇿Uzbekistan (+998)🇻🇺Vanuatu (+678)🇻🇪Bolivarian Republic of Venezuela (+58)🇻🇳Vietnam (+84)🇻🇬Virgin Islands, British (+1284)🇻🇮Virgin Islands, U.S. (+1340)🇼🇫Wallis and Futuna (+681)🇾🇪Yemen (+967)🇿🇲Zambia (+260)🇿🇼Zimbabwe (+263)🇦🇽Åland Islands (+358) Continue Yes, I'd like to receive email communications By checking this box, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from Nanit.com at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg & data rates may apply. [Privacy Policy](/content/pages/return#/index.html) [Terms of Service](/content/pages/return#/index.html) Accept privacy policy and terms of service [Privacy Policy](/content/pages/return#/index.html) [Terms of Service](/content/pages/return#/index.html) Continue #### Unlock $50 off #### Sign up for email + SMS to receive your exclusive welcome offer #### Save $50 on an order of $200+. Your information will be processed according to our Privacy Policy. You can unsubscribe anytime. Continue Yes, I'd like to receive email communications Accept privacy policy and terms of service [Privacy Policy](/content/pages/return#/index.html) [Terms of Service](/content/pages/return#/index.html) Continue #### No thanks #### **Your $50 is waiting!** #### How did you first hear about Nanit? Continue Yes, I'd like to receive email communications Accept privacy policy and terms of service [Privacy Policy](/content/pages/return#/index.html) [Terms of Service](/content/pages/return#/index.html) Continue #### Keep shopping → #### **Your $50 is waiting!** #### How did you first hear about Nanit? #### Instagram or Facebook #### TikTok #### Friend or Family Member #### Searched on Google or ChatGPT #### Baby or Pregnancy Site #### Online Article #### Podcast #### TV #### Pinterest #### YouTube #### Other OK → #### Keep shopping → #### **Your $50 is waiting!** #### What best describes you? #### I'm building my baby registry #### I'm buying a first monitor for my baby #### I'm buying a gift #### I already use Nanit OK → #### Keep shopping →